Privacy policy

Effective Date: January 20, 2026

BeBodyWise (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.bebodywise.co.za (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit the Site, we may collect the following information:

Personal Information

When you make a purchase or attempt to make a purchase, we collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment gateways)

  • Order history

Device & Usage Information

Automatically collected information includes:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring website or advertisement

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, shipping, or support requests

  • Provide customer service

  • Improve our website, products, and marketing efforts

  • Detect and prevent fraud

  • Send promotional emails or messages (only if you opt in)

3. Payment Processing

Payments on BeBodyWise are securely processed by trusted third-party providers including Paystack and Yoco.
We do not store or have access to your full payment card details.

Each payment provider complies with applicable security and data protection standards.

4. Sharing Your Personal Information

We only share your personal information with trusted third parties when necessary, including:

  • Payment processors (Paystack, Yoco)

  • Shipping and fulfillment partners

  • Marketing and analytics platforms (e.g. Meta/Facebook, Google Analytics)

We do not sell, rent, or trade your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

  • Deliver relevant advertisements

You can disable cookies through your browser settings, but this may affect Site functionality.

6. Advertising & Analytics

We may use advertising platforms such as:

  • Meta (Facebook & Instagram)

  • Google Ads

These platforms may use cookies or pixels to show ads relevant to your interests based on your interaction with our Site.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

If you are a South African resident, you have rights under the Protection of Personal Information Act (POPIA), including the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@bebodywise.co.za.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures.
However, no online transmission is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

BeBodyWise does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: info@bebodywise.co.za
🌐 Website: www.bebodywise.co.za