Terms of service

Effective Date: January 20, 2026

Welcome to BeBodyWise. These Terms of Service (“Terms”) govern your use of our website www.bebodywise.co.za and any purchases made through our store. By accessing our site or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use our website or services.

1. Use of the Website

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.

You may not:

  • Use the site for fraudulent or illegal activities

  • Attempt to gain unauthorized access to our systems

  • Interfere with the website’s security or functionality

  • Copy or exploit website content without written permission

2. Products & Information Accuracy

We strive to display accurate product descriptions, images, pricing, and availability. However:

  • Product images are for illustrative purposes and may differ slightly from actual packaging

  • We do not guarantee that all information is error-free, complete, or current

We reserve the right to correct errors or update product information at any time without prior notice.

3. Orders & Acceptance

Placing an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or decline any order

  • Limit or cancel quantities purchased per customer

  • Cancel orders due to pricing errors, stock issues, or suspected fraud

If an order is cancelled after payment, a full refund will be issued.

4. Pricing & Payments

  • All prices are listed in South African Rand (ZAR)

  • Payments are processed securely via Paystack, Yoco, and other supported gateways

  • You confirm that you are authorized to use the payment method provided

We do not store full payment card details on our servers.

5. Shipping & Delivery

Delivery timelines are estimates, not guarantees.

Please refer to our Shipping Policy for full details regarding:

  • Delivery timeframes

  • Shipping fees

  • Delays

  • Lost or damaged packages

BeBodyWise is not responsible for courier delays beyond our control.

6. Returns & Refunds

Due to the nature of beauty, skincare, and personal care products:

  • We do not accept returns on opened or used items

  • Refunds are only issued for defective, damaged, or incorrectly shipped products

Please refer to our Refund & Returns Policy for eligibility and procedures.

7. Health & Cosmetic Disclaimer

All products sold on BeBodyWise are for cosmetic and general wellness purposes only.

  • We do not provide medical advice

  • Products are not intended to diagnose, treat, cure, or prevent any medical condition

  • Results may vary between individuals

Always consult a qualified healthcare professional before using new skincare or wellness products, especially if you have sensitive skin, allergies, or medical conditions.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the property of BeBodyWise or its licensors and is protected under South African and international intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

9. User Feedback & Submissions

If you submit reviews, feedback, or content to us:

  • You grant us the right to use it for marketing and promotional purposes

  • You confirm the content is accurate and does not violate any third-party rights

10. Limitation of Liability

To the fullest extent permitted by law:

  • BeBodyWise shall not be liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product in question

Use of our website and products is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless BeBodyWise, its owners, employees, and partners from any claims or damages arising from:

  • Your breach of these Terms

  • Misuse of the website or products

  • Violation of any applicable laws

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the exclusive jurisdiction of South African courts.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page.

Continued use of the website constitutes acceptance of updated Terms.

14. Contact Information

For questions regarding these Terms of Service, please contact us:

📧 Email: info@bebodywise.co.za
🌐 Website: www.bebodywise.co.za